Resources Unlimited, LLC, together with its subsidiaries and affiliates, is a leading global provider of training and information for sex coaches, sexologists, and affiliated professionals.

Our address is: PO Box 7705, Laguna Niguel, CA 92607-7705

You can contact us here: admin@sexcoachu.com

We believe that the responsible use of personal information collected on our websites is critical to our business objectives and reputation. As part of our commitment to privacy, we have adopted this Privacy Statement. The extent and type of information we receive from you on our external websites depends on the information you provide to us through our contact mailboxes and/or through any registration processes on our sites.

We only use your personally identifiable information to respond to your requests and to provide you with information about our services, but may also use it to provide you with marketing material about Sex Coach U (SCU), unless you opt out of receiving this information as provided below. We also use personal information for the purposes of providing our services to clients, maintaining client relationships (such as informing our clients and prospective clients of services that may be of interest to them), and for our other related business activities.

We do not sell your information to any third parties, ever. 

Our websites may invite you to contact us or to provide information about yourself through opting into our mailing list, registering for a free gift, sending us an email, or filling in an enrollment or application form. We use the information you provide to personalize your online experience and to deliver the content most suited to your needs.

The software we use to collect and store this information is Keap, and you can review their privacy policy here. 

Depending on the information requested, the information we collect is your first and last name, and your email address, and software will also collect your IP address and geolocation. If you have filled out an application form or an enrollment form, we will also collect any relevant personal data you have provided us, such as (but not limited to), your name, email address, home address, date of birth, past qualifications and certifications, references, and reasons for your eligibility for our program or membership.

In addition, “cookies” (i.e. small text files placed on your computer when you first visit the site) are used on some of our websites. Most browsers now recognize when a cookie is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company’s technology help desk, or your Internet service provider.

Cookies are primarily used to enhance your online experience and are not used to track the navigational habits of identified visitors unless we obtain your permission to do so. If you visit our sites to read or download information, such as news stories or articles, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you link directly to our site) and is not personally identifiable. We use this information about the number of visitors and their use of the sites in aggregate form to make our sites more useful and attractive to you.

Some of the cookies we use are provided by Google Analytics and these are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. These cookies collect information in an anonymous form, including numbers of visitors to the site, the pages visited, and from where visitors have come to the site. An overview of privacy at Google can be seen at this link and to opt out of being tracked by Google Analytics across all websites, visit this link.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.

When you visit and/or engage with our social media profiles—including but not limited to our Facebook page, Facebook groups, our Twitter profile, LinkedIn, Instagram, and our YouTube channel—these networks will collect your data, such as your social media profile, your geographic location, your age, email address, photos, and your gender. Each network has a different way of collecting data and by using these networks, you are agreeing to sharing this data. The specific information transferred depends on your security settings and the privacy policy of each social network.

We analyze the data these platforms collect to improve the content we post and to improve the customer experience. 

We do not sell any of your data to any third parties, including in the past 12 months.

These are the categories of information we have collected over the past 12 months:

Identifiers: Your  name, email address, IP address, etc. If you are an enrolled student, we also collect your bank details, home address, age, and gender.

Commercial information: Records of what you have purchased, what you have signed up to, how many emails you have opened, student status, and payments made.

Geolocation data: Your physical location, generally.

Employment and Education information: This is only if you have filled out an enrollment form and/or if you have attended a Pathfinder Call with one of our team members to assess if you are the right candidate for our programs.

On our website, we collect data when you opt-in to our mailing list to receive gifts, including (but not limited to) ebooks, prizes, video courses, prize draws, and giveaways. This data includes your name, email address, and your marketing preferences. When you opt-in, you are sent an email asking for your consent to receive marketing materials and emails from us, and you can unsubscribe at any time. We store this data to measure the effectiveness of our marketing, to communicate with you, and to understand how our customers are using our products/services.

As an enrolled certification student of any of our courses, including the Core Certified Sex Coach™ program, we store your personal data, which includes your name, location, email address, application form, coursework, and instructor commentary. Our lawful grounds for processing this data is that it is necessary in the context of a contract into which you have entered by enrolling as a student and in order for us to provide you with the service for which you have paid. 

You may opt out of receiving future promotional/marketing messages from us by submitting the opt-out request form by clicking the “Unsubscribe” link found in the footer of our email messages. Please note that if you are an enrolled student and choose to opt out of promotional/marketing messages, you will continue to receive certain communications from us, such as correspondence from our team and your student advisor, in order for us to deliver the service for which you have paid.  

We hire trusted independent contractors, processors, and service providers to assist us in the administration of our company. These include our web manager, accounting director, student support team, and marketing team. We may disclose your personal data to these service providers, but only for the purposes of providing you with the services for which you have paid and for improving customer experience. Our trusted service providers have agreed to (i) hold this information in confidence, and (ii) not use it for any purpose except to carry out the services they are providing for us.

Such vendors may include providing services enabling us to use personal data as described in the Policy, such as hosting our website and customer hub, services or other data; managing the functionality of our website or services; hosting customer relationship management, marketing automation, customer service and other software platforms on our behalf; processing credit or other payment card transactions; collecting delinquent accounts; fulfilling and processing orders; delivering products or services you have ordered; assisting with marketing and promotions; and enabling us to send you email.

We may also disclose your personal data to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or if we have a good-faith belief that we need to disclose it in order to comply with official investigations or legal proceedings.

In compliance with the California Consumer Protection Act (CCPA), we will not discriminate against you for exercising any of your CCPA rights.

This means we will not:

• Deny you goods or services,
• Charge you different prices for goods or services, whether through denying benefits or imposing penalties,
• Provide you with a different level or quality of goods or services,
• Threaten you with any of the above.

In order to ensure potential students are eligible for our certification program, we conduct Pathfinder Calls, which are booked via Acuity. As part of this process, we use Typeform to collect your name, location, email address, telephone number, and other relevant contact information so we can stay in contact with you. We make written notes about the call conducted, including background information pertinent to the call and keywords. We keep these notes securely and confidentially in order to provide the service requested. This data is available on request.

You may review Acuity’s Privacy Policy here and Typeform’s here.

In addition, we track the number of emails sent, the volume of calls scheduled, and the volume of calls conducted in order to understand the effectiveness of our marketing efforts.

We store relevant data on all of our students who have enrolled in any of our courses, including the Core Certified Sex Coach™ program. This includes name, location, email address, telephone number, Skype ID, application form, Memorandum of Understanding (MOU), coursework, and instructor commentary. We use this data to maintain contact with our students, to inform them of important information regarding their studies, updates about our program, news from the rest of our community, and marketing materials.

The personal information you provide to us will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. We do not share personal information with third parties except as necessary to carry out our business or your request or as required by law or other legal processes, and we never sell your personal information. Furthermore, personal data collected by Resources Unlimited, LLC, may be transferred to our subsidiaries or affiliated companies where it is necessary to carry out our business or to meet the purpose for which you have submitted the information.

By submitting data through Resources Unlimited, LLC, electronically, you are providing explicit consent to trans-border transmission of data collected via our websites.

In addition, we have technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration, or unintentional destruction. Our personnel who have access to the data have been trained to maintain the confidentiality of such information.

Resources Unlimited, LLC, recognizes its responsibility for protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information or would like to opt out of receiving any marketing material from us, please contact us at admin@sexcoachu.com. You may also use this address to communicate any concerns you may have regarding compliance with this Privacy Policy.

This policy covers Resources Unlimited, LLC’s corporate websites. Some of our subsidiaries have their own, possibly different, policies. We encourage you to review these privacy policies when linking to these websites.

Resources Unlimited, LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain circumstances.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The privacy and accuracy of your personal information is important to us. To review your personal information, update or change your personal information, or request removal of your personal information, please click here.

Resources Unlimited, LLC, operates this website from its offices in the Los Angeles area, CA, in the United States. All matters pertaining to this website are governed and interpreted under the laws of the State of California, United States.

By accessing this website, you indicate your acceptance of this Privacy Policy.

Our privacy policy is in compliance with the General Data Protection Regulation (GDPR) law, which applies to the European Union and the European Economic Area, and the California Consumer Privacy Act (CCPA), which applies to residents of California, USA. 

Learn more about your rights with GDPR here: https://gdpr-info.eu/

Learn more about your rights with the CCPA here: https://oag.ca.gov/privacy/ccpa